ERP System Forensics for Software Dispute Counsel

When an ERP project fails, the question is rarely whether it failed. It is why, and who was responsible. We examine the system, its configuration and the project record to establish what was built, what was tested and what went wrong, and we report our findings independently, whether or not they favor either party. Our examinations support counsel in disputes involving software customers and software vendors, and can lead to expert reports and testimony when needed.

Prefer to talk first? Call 602-264-9263. Initial conversations are confidential.

When counsel needs a forensic examination

• Before a claim is filed or answered, to test whether the technical record supports it.
• During discovery, to review the system, system logs, project documents and testing records.
• When the question is whether the software performed as the contract required.
• When the project is behind schedule, over budget or underperforming and the cause is disputed.
• When you are preparing for mediation, arbitration or trial and need independent technical analysis.

How we examine an ERP system

• Initial consultation: we review your concerns, the project scope, the contracts and the goals.
• Data collection: we gather documentation, system logs and stakeholder input to build a complete picture.
• Progress evaluation: we assess project milestones, timelines and resource allocation.
• System testing: we test functionality and measure performance against the requirements.
• Contract review: we compare our findings with the vendor agreement to identify discrepancies.
• Report: you receive a detailed, easy-to-follow report of our findings.

Independent, evidence-based findings

Our analysis rests on the system and the record, not on a position. We have worked on nearly 100 matters for software customers and vendors, across SAP, Oracle, Microsoft Dynamics and other platforms, and our experts have testified in federal and state courts and in arbitrations. Your examination would be led by Brooks Hilliard and Steve Ditty.

If an examination leads to testimony, see our expert witness services.

Tell us about the matter

Call 602-264-9263 or send a short description of the parties, the platform and the forum. We will confirm availability and discuss the issues. Please do not send privileged documents through the website; we will arrange a secure method once we have agreed to proceed.